Política de envío

Shipping Policy

Welcome to our Shipping Policy page. We strive to deliver your purchases in a timely manner and provide you with the most efficient service possible. Below, you'll find details about our shipping methods, processing times, and related policies.

Processing Time

-Order Processing: All orders are processed within 1-2 business days unless is a graduation lei which that one takes from 1 to 2 weeks. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: You will receive an order confirmation email once your order has been successfully placed. This email will include your order number, details of the items ordered, and the total cost.

Shipping Methods and Delivery Times

-Standard Shipping: Estimated delivery time is 5-7 business days. This option is typically used for domestic shipments.
-Expedited Shipping: Estimated delivery time is 2-3 business days. This service is available for an additional fee.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer:

Tracking Your Order

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Delays and Issues

-Shipping Delays: Occasionally, there may be delays in shipping due to factors beyond our control (e.g., weather, customs delays). We appreciate your patience and understanding during these times.
-Lost Packages: If your package is lost or damaged during transit, please contact us immediately so we can work with the carrier to resolve the issue.

Thank you for choosing to shop with us. If you have any questions or need further assistance, please don't hesitate to contact me.

Thank you so much!

Di Diamante Boutique